Terms of Service

Terms of Service

Last updated: April 30, 2026

These Terms of Service apply to Lodge Command Center and related dashboard systems provided by Higgins Distributing (Siteris Technologies).

By purchasing, subscribing to, or using the Lodge Command Center dashboard, you agree to these terms.

1. Service Provided

Lodge Command Center is a subscription-based dashboard system used to help lodges manage records, reports, member information, dues tracking, forms, documents, communications, and related administrative workflows.

The system may use Google Sheets, Google Drive, Google Apps Script, Google Sites, Stripe, and other connected services to operate.

2. Manual Account Activation

Accounts are manually activated after subscription. Most accounts are activated the same day and no later than 24 hours after payment.

Subscription access begins when dashboard login credentials are created and sent.

Payment alone does not automatically create dashboard access. Access is granted only after the lodge account, dashboard login, tenant setup, and required files or modules are created or activated.

3. Subscription Billing

Subscriptions are billed through Stripe. Available billing options may include monthly or yearly plans.

By subscribing, you authorize recurring billing according to the plan selected at checkout.

4. Access Period

Dashboard access is controlled by the paid-through date assigned to the lodge account.

For monthly subscriptions, access is generally set through the end of the paid monthly period. For yearly subscriptions, access is generally set through the end of the paid yearly period.

5. Cancellation

Customers may cancel future renewal billing through the Stripe customer portal or by contacting support.

Cancellations stop future renewal billing. Access remains active through the current paid-through period unless otherwise required by law or approved by Higgins Distributing 

(Siteris Technologies).

6. Refund Policy

Because setup work, dashboard configuration, file preparation, and account activation may begin shortly after payment, refunds are not provided after account setup or dashboard access has been activated unless required by law or approved by Higgins Distributing (Siteris Technologies).

If a payment is made and the account has not yet been activated, contact support for review.

7. Customer Responsibilities

Customers are responsible for providing accurate lodge, officer, contact, billing, and setup information.

Customers are responsible for maintaining the confidentiality of their login credentials and for ensuring authorized users access the dashboard appropriately.

8. Data and Third-Party Services

The dashboard may rely on third-party services including Google and Stripe. Use of those services may also be subject to their own terms and policies.

9. Changes to Service

Higgins Distributing (Siteris Technologies) may update, improve, modify, or discontinue features as needed to maintain, secure, or improve the system.

10. Contact

For billing, access, support, cancellation, or policy questions, contact Higgins Distributing (Siteris Technologies) using the support information provided on the website or through Stripe billing emails.